Volunteering FAQ

Below are some commonly asked questions about our volunteer program. If you don’t see your question(s) answered below, please contact the Volunteer Department at 714-913-5028 or volunteeroc@discoverycube.org.

What do volunteers do at Discovery Cube?
Volunteers do almost everything at the Cube. A new volunteer will start off with a few basic responsibilities. One of which will include a rotation of positions that will help provide coverage on our exhibit floor. At these positions volunteers will be asked to interact with the general public, help maintain the Cube at a “show ready” state, and answer guests’ questions. Other positions include teaching science demonstrations, explaining and answering questions about our exhibits, and performing clerical jobs.

If I have court ordered hours or mandatory hours due to a criminal charge, can I complete my hours at Discovery Cube?
Unfortunately we do not accept volunteers who have been charged with a crime or are in a diversion program.

When I become a volunteer, can I volunteer whenever I want?
Yes and no. Volunteers have the ability to sign-up/pick-up predetermined shifts. We ask that all volunteers show up on time and stay for the entire shift. Shifts will vary in length, but they are generally 4 hours long.

Do I have to do a minimum amount of hours?
Yes. We ask that all volunteers must have at least 60 hours logged and completed before any paperwork will be printed, verified, or signed.

What is the interview session?
An interview session is an opportunity for us to meet you face to face, ask you a few questions, get to know you a little more, and a chance for you to get to know us a bit better as well!

What qualifications do I need?
Other than our age requirement (15 years old or older), there are no set required qualifications for our program. We are looking for volunteers who will be a good fit for our company, are willing to commit and dedicate their time to us, and most importantly enjoy their time here.

If I do not get accepted into the program, can I reapply?
Absolutely! We encourage everyone to reapply for our program.  It is important for applicants to strengthen their resume, interview skills, or just gain more volunteering experience  before they reapply.

I am not 15 yet, but I still want to apply.
Unfortunately, we are unable to accepted volunteers who are not 15 years of age. However, we do allow volunteers to start the application process 1 month before their 15th birthday.

Can I volunteer with a relative?
Of course! Discovery Cube does have a clause which limits relatives to be employed together; however, that does not apply to volunteers.

Do volunteers receive any benefits?
Absolutely! Discovery Cube appreciates all the time and dedication volunteers give to us and we try to give back as best we can.
Benefits for active volunteers who have completed 60 hours include:
1. Free admission for the volunteer and one guest as long as the volunteer is not on duty
2. Launch Pad Science Store discount
3. On-site Bean Sprouts discount
4. Two admissions tickets for every 40 hours completed

What does it mean to be an “active volunteer”?
An active volunteer is a volunteer who has logged hours at Discovery Cube within the past 30 days. Active volunteers will receive all volunteer benefits.

What does it mean to be an “inactive volunteer”?
A volunteer becomes an inactive volunteer if they have not logged volunteer hours at Discovery Cube within the last 30 days. Inactive volunteers will not receive any volunteer benefits. However, inactive volunteers can continue to redeem their volunteer hours for admission tickets. Inactive volunteers can request for a status change with the Volunteer Services Department; however, a status change is not guaranteed and will be dependent on various factors.

What does it mean to be an “archived volunteer”?
A volunteer becomes an archived volunteer if they have not logged volunteer hours at Discovery Cube within the past 3 months. Archived volunteers do not receive any volunteer benefits. Archived volunteers must reapply for a volunteer position if they wish to return. Volunteer positions are not guaranteed for returning volunteers.

How soon do I need to start after my training?
We ask that all volunteers log hours at Discovery Cube within 3 weeks of their new volunteer training.

What happens if I don’t volunteer within 3 weeks after my training?
Unless you have a previous arrangement with the Volunteer Department, you will be removed from the program.